PRIVACY
STATEMENT:
This
privacy statement discloses the privacy practices for Action
Cycles of Minot North Dakota. Action Cycles promote the use of
fair information practices. Because Action Cycles is committed
to your privacy, we have agreed to disclose our information
practices.
INFORMATION
COLLECTION AND USE:
Action
Cycles is the sole owner of the information collected on this
site Action Cycles will not sell, share, or rent this
information to others in ways different from what is disclosed
in this statement. Action Cycles collect information from our
users at several different points on the web site.
VEHICLE
QUOTE REQUESTS:
In
order to obtain a vehicle price quote, a user must first
complete a Quote Request Form or contact the dealer directly. A
user is required to give their contact information (such as
name, address, telephone number and e-mail address). This
information is used to contact the user and provide the quote or
other information that they have requested. It is optional for
the user to provide financial information, but can be done so
that Action Cycles can review and pre-qualify the user for
financing if they are interested. All customer information
obtained via the quote request form is encrypted for security
purposes and stored on a secured server.
ORDERS:
Information
is requested from the user on the e-Catalog order form. Here a
user must provide contact information (like name and shipping
address) and financial information (like credit card number,
expiration date). This information is used for billing purposes
and to fill customer's orders. If Action Cycles has trouble
processing an order, this contact information is used to get in
touch with the user. All customer information obtained via the
order form is encrypted for security purposes and stored on a
secured server.
LOG
FILES:
We
use IP addresses to analyze trends, administer the site, track
user's movement, and gather broad demographic and geographic
information for aggregate use. IP addresses are not linked to
personally identifiable information.
SHARING:
We
may share demographic information with our partners and
advertisers. This is generally not linked to any personal
information that can identify any individual person. However
Action Cycles may send E-mails or mail about special offers at
the Dealership or other offers or information that may be of
interest to the user based on the information we collect. Action
Cycles uses an outside company (such as UPS, USPS, Fed Ex. etc.)
to ship orders, and a credit card processing company to bill
users for goods and services. These companies do not to our
knowledge, retain, share, store or use personally identifiable
information for any secondary purposes.
We
may partner with another party to provide specific services.
When the user signs up for these services, we will share names,
or other contact information that is necessary for the third
party to provide these services. These parties are not allowed
to use personally identifiable information except for the
purpose of providing these services.
LINKS:
This
web site contains links to other sites. Please be aware Action
Cycles are not responsible for the privacy practices of such
other sites. We encourage our users to read the privacy
statements of every web site that collects personally
identifiable information. This privacy statement applies solely
to information collected by this web site.
SURVEY
AND CONTESTS:
From
time to time, our site requests information from users via
surveys or may offer contests. Participation in these surveys or
contests is completely voluntary and the user therefore has a
choice whether or not to disclose this information. Information
requested may include contact information (such as name and
shipping address) and demographic information (such as zip code
and age level). Contact information will be used to notify the
winners and award prizes. Survey information will be used for
purposes of monitoring or improving the use and satisfaction of
this site.
NOTIFICATION
OF CHANGES:
If
we decide to change our privacy policy, we will post those
changes here so our users are always aware of what information
we collect, how we use it, and under circumstances, if any, we
disclose it.
SECURITY:
This
web site takes every precaution to protect our users'
information. When users submit sensitive information via the web
site, their information is protected both online and off-line.
When
our quote request or order form asks users to enter sensitive
information (such as credit card number and/or social security
number), that information is encrypted and is protected with the
best encryption software in the industry - SSL. While on a
secure page, such as our order form, the lock icon on the bottom
of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed to unlocked, or
open, when you are just "surfing".
While
we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user-information
off-line. All of our users' information, not just the sensitive
information mentioned above, has restricted access at Action
Cycles. Only employees who need the information to perform a
specific job (for example, order clerk, sales representative, or
a customer service representative) are granted access to
personally identifiable information. Access to the information
is made via a password-protected site. Each time an employee
needs to access information, they must enter their password to
gain access to the information. Furthermore, employees are kept
up-to-date on our security and privacy practices. Employees are
periodically notified and/or reminded about the importance we
place on privacy, and what they can do to ensure our customers'
information is protected.
If
you have any questions about the security at our website, you
can send an email to actioncycles@srt.com.
SUPPLEMENTATION
OF INFORMATION:
In
order for this web site to properly fulfill its obligation to
our customers, it may be necessary for us to supplement the
information we receive with information from third party
sources.
For example, to determine if customers qualify for financing,
the dealership may use their name and social security number to
request a credit report or approval from a lending institution.
SITE
AND SERVICE UPDATES:
Action
Cycles may send the user site and service announcement updates
which contain important information about the service. We
communicate with the user to provide requested services and in
regard to issues relating to their account via e-mail or phone.
CORRECTING
/ UPDATING PERSONAL INFORMATION:
If
a user's personally identifiable information changes (such as
address or E-mail), or if a user no longer desires to receive
information from Action Cycles , we will endeavor to correct,
update or remove that user's personal data from our database.
This can usually be done by e-mailing our Customer Support at actioncycles@srt.com.